FAQ
Frequently Asked Questions
What size pillow cover should I get?
Sizes 18×18, 20×20, and 22×22 are the most popular square pillows. For sofa, bed, and chair recommendations, see the size guide. For a luxurious, full look, choose a cover that’s 1 to 4 inches smaller than the insert you’ll use. See the Insert Size Guide for recommendations on insert sizes.
Do you sell inserts?
Not at this time. There are several options available on Amazon.
Can I order fabric samples?
Yes! Click here for fabric swatches.
When will I receive my order?
All pillow covers are individually sewn-to-order. Lead time is 1–3 weeks unless otherwise noted or Rush Service is purchased. Some special-order items have longer lead times, noted on their product pages. Once shipped, you’ll receive a tracking email. Delivery to U.S. addresses takes approximately 2–5 business days.
What’s your return and cancellation policy?
For details on return and cancellation policies, please visit the bottom of this page under INFORMATION.
Can I customize this pillow cover?
Yes. All pillow covers are made-to-order and many can be further customized. Email with your ideas (e.g. unique size or alternate fabric on the back) and you’ll be informed if it’s possible.
I’m a designer—do you offer special pricing to the trade?
Not at this time.
Do you have any discounts or coupon codes available?
All the best discounts and promotions are sent to email subscribers. Sign up by scrolling to the bottom of this page!
How can I pay my order over time?
At checkout, choose Shop Pay Installments to split your purchase into regular payments.
Do you also make other things like seat cushions, drapes, duvet covers, or bed skirts?
No—my specialty and focus is making decorative throw pillow covers.